Privacy Policy
Last Updated: December 2025
1. Introduction
JATT (“we,” “us,” or “our”) is committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [jatt.com.au] or use our services.
2. What Personal Information We Collect
We may collect the following types of personal information:
• Contact details (name, email address, phone number, postal address)
• Payment information (processed securely through third-party payment processors)
• Communications you send to us (emails, enquiry forms, feedback)
• Any other information you voluntarily provide to us
3. How We Collect Personal Information
We collect personal information through:
• Direct interactions (when you fill out forms, subscribe to newsletters, or contact us)
• Automated technologies (cookies, analytics tools, server logs)
• Third parties (social media platforms, business partners, publicly available sources)
• Your use of our website and services
4. Why We Collect Personal Information
We collect and use your personal information for the following purposes:
• To provide and improve our products and services
• To process transactions and communicate with you about orders
• To respond to your enquiries and provide customer support
• To send you marketing communications (with your consent)
• To personalise your experience on our website
• To comply with legal obligations
• To protect against fraud and ensure website security
• To analyse website usage and improve our offerings
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
6. How We Disclose Personal Information
We may share your personal information with:
• Service providers and contractors who assist us in operating our business (e.g., hosting providers, payment processors, email service providers)
• Professional advisers (lawyers, accountants, auditors)
• Government agencies and law enforcement when required by law
• Third parties with your consent or as directed by you
We do not sell your personal information to third parties.
7. Overseas Disclosure
Some of our service providers may be located overseas, including in European Union. When we disclose personal information overseas, we take reasonable steps to ensure recipients comply with the APPs or are subject to similar privacy protections.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Under the Privacy Act 1988, you have the right to:
• Access your personal information we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (in certain circumstances)
• Opt-out of marketing communications
• Make a complaint about our handling of your personal information
To exercise these rights, please contact us using the details below.
10. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
11. Children’s Privacy
Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
14. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
info@jatt.com.au
15. Complaints
If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us. We will investigate and respond within a reasonable timeframe (usually 30 days).
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
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This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.